Registration and shopping as a guest
You do not have to register in order to buy something at our webhop, but there are a lot of advantages to be a registered client: you can permanently follow your orders on the site, you can use and send wishlist and you can buy easier and swifter in the future. You can register very easily under the "registration" menu - in this case you have to validate your registration with a click at our replied mail - or during the purchase process. We send you mail about the successful registration. You can log in with your e-mail address and password. There is possible to modify your base records under the "data modification" menu of course. If you forget your password, the system will send you new one by giving your e-mail address.
There is possible to order by phone, in this case we ask an e-mail address which we send an order confirmation, you have to verify your purchase intention by e-mail. InnoShop reserve the right to call the client in case of confirm the orders.
With an order from InnoShop every client declares that our business terms and conditions are acceptable for them.
If the received good is faulty or damaged during the transportation, we change it within 14 days for free. If it is not possible because of any case, we send back the amount of the product paid by the client. Change of the good is possible only in case of original packaging; you have to provide the original invoice as well. If you realize any problem with the received good, please send an e-mail to firstname.lastname@example.org . When you receive the parcel from the forwarder you have to check it piece by piece and -in case of perfect delivery- you have to sign the receipt of handover. After this protocol InnoShop could not accept any claim concerning wrong or faulty delivery.
InnoShop takes responsibility and guarantee for products according to the PTK (Hungarian Low) and 117/1991. (IX.10.)sz. Government Regulation.
If the ordered and paid good does not fit to your conception because of any case and send us back within 14 days from getting your handover (or send us this intention by mail in 14 days) , InnoShop pays back the purchase price of the product. In this case you have to send back the product to us, InnoShop transfers the payment and the original delivery fee within 14 days. Unfortunately we could not pay the fee of the re-delivery, the money back guarantee is valid only for the product and the original delivery fee. We can get back only products in original and fine packing. We cannot get back packages sent with collect delivery.