Delivery of souvenirs and small accessories in delivery category "A":
These products are delivered by DPD courier service in Hungary. You can see the delivery cost in the cart before ordering. In case of purchases over HUF 100,000., the delivery fee will be taken over by InnoShop. Delivery takes place on working days, during working hours (from 8.00 to 17.00). The courier service does not provide delivery of products over 30 kg, in which case you must ask us for a customized delivery fee.
Upon delivery the package must be checked thoroughly and a receipt must be signed. After that, InnoShop can no longer accept complaints about deficiencies. It is possible to arrange a date with the courier service, which must be indicated in the comment field. If the delivery is unsuccessful, the courier service will leave a notice and then make two more attempts to deliver the package.
Delivery of products in delivery category "B":
The prices of the products given in the store are consumer prices including VAT, the delivery cost is not included. When placing your order, you can choose between home delivery and personal pick up, in the latter case, of course, there is no delivery cost.
We will notify you of the arrival of the goods in our warehouse by e-mail or telephone. If you request delivery, you must pick up the goods within 5 working days of notification, which requires immediate settlement of the final invoice sent upon notification. If this time is exceeded, each week started will incur a storage fee of HUF 10,000. Delivery will be arranged after the arrears have been settled.
The completeness of the delivery of goods and the integrity of the packaging must be acknowledged by signing receipt upon delivery. You can change the delivery address until before delivery, in which case you will have to pay the difference in delivery fees resulting from the change of address.
InnoShop can only pre-determine the date of delivery, not the exact time of delivery. Our staff will notify you of your expected arrival time as soon as possible before arrival. If you do not appear at the delivery address provided at the mutually agreed delivery date, you will be obliged to reimburse the resulting loss.
Personal pick up:
In case of personal pick up, you must ensure the delivery of the product from our warehouse within 5 working days after the notification of the arrival of the goods. If this time is exceeded, each week started will incur a storage fee of HUF 10,000. Picking up of goods in our warehouse is possible on working days, at a pre-arranged time.
You can see the delivery fee before adding the product to the cart. By entering the postcode of the delivery address, you can find out the delivery cost per 1 piece of the chosen product, which will be indicated when the product is added to the cart.
The delivery fee is the cost of delivery to the specified home address, but does not include the cost of bringing the furniture into your home. Based on a personal consultation (which floor, whether there is an elevator, whether to take it to an underground garage, etc.) we can give an exact price.
In Budapest: HUF 15,000 + VAT
In Pest county: 18,000 HUF + VAT
From postcode 2300 to postcode 9999: between 19,700 and 41,800 HUF + VAT, you can see it by entering the postcode before adding it to the cart.
When ordering via webshop, InnoShop will take over the delivery fee in Budapest for purchases over HUF 350,000.
When ordering via webshop, in case of purchases over HUF 850,000, Innoshop will take over the delivery costs throughout the country.
Installation / Assembly:
The delivery fee does not include the assembly fee. If you need it, our qualified staff will assemble your Innoshop furniture by request. Please note that InnoShop cannot be held liable for damages resulting from incorrect assembly by the customer, therefore we recommend ordering professional assembly for furniture that is more difficult to assemble. For requesting assembly service, please contact our customer service!
Installation fee: 8,000 HUF + VAT / hour
Please notify us of your installation request before the arrival of the goods.
Delivery abroad: in case of delivery abroad, ask for our individual price offer!